Refund Policy

Refunds will be issued on the Following Grounds:

  • Booking prepaid with a credit card or debit card and cancellation notified 12 hours prior to the actual pick up time.
  • If the  passenger missed the flight and informs us in advance either by e mail or via phone and obtains a cancellation number.

All cancellations are subject to minimum fee of £15.00

No refunds will be issued for the following:

  • Cancellations notified under 12 hours
  • If the passenger books the PHV for a wrong date, wrong filght number and other misleading information.
  • If the passenger leaves the pick up point with out informing  us for any reason whatsoever.